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Anti-Fraud Tips

April 04, 2015

With the growing variety of mobile devices, social networking sites and online offers, it’s important to help protect yourself and your computer. We’ve compiled this list of 10 cybersecurity tips you should be following in order to help keep your information safe.

Don't use your full or partial Social Security number as a Personal Identification Number (PIN), user ID or password.

Make sure that your password is 8 or more characters and combines letters, numerals and symbols. Don't use the same user ID and password for your financial accounts as you do for other sites.

Consider a screen lock on your mobile device. Many mobile phones offer this option, as well as other customizable security settings, that can help keep your phone and information secure.

Don't use your mobile device to store sensitive personal information or bank account numbers. The Bank of America Mobile BankingFootnote 1 app and Text BankingFootnote 2 features allow you to access your accounts and related details without exposing your account numbers.

Never respond to urgent email claiming to be from a bank or any company that requests your account information or personal details. Forward these emails to abuse@bankofamerica.com.

Limit the amount of personal information you provide on social networking sites. The more information you post, the easier it may be for a criminal to use that information to steal your identity, access your data or commit other crimes.

Be cautious about messages you receive on social networking sites that contain links. Even links that look like they come from friends can sometimes be harmful or fraudulent – and in fact may be attempts to gain control of your computer or steal your personal information. If you're suspicious, don’t click the link. Contact your friend or the business directly to verify the validity of the email.

Keep your computer operating system and browser up to date with the latest software and security downloads. Often called patches or service packs, these should be installed as soon as possible.

Don’t open attachments or install free software from unknown sources; this may expose your computer and the information on it to unauthorized sources.

Install a comprehensive firewall/antivirus/anti-spyware software package on your computer. These software suites help detect and remove viruses and spyware, that can steal vital information.

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